Introduction and Scope

LumixMesh ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website, use our financial education services, or interact with our fundamental analysis training programs.

This policy applies to all users of lumixmesh.com and our educational services, regardless of how you access or use our platform. By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as described herein.

Information We Collect

Personal Information You Provide

Information Collected Automatically

When you visit our website or use our services, we automatically collect certain technical information to improve your experience and analyze usage patterns.

How We Use Your Information

We process your personal data for specific, legitimate purposes that directly relate to providing you with quality financial education services. Our use of your information falls into several key categories:

Educational Service Delivery

We use your information to provide access to our fundamental analysis courses, track your learning progress, and customize educational content based on your experience level and learning preferences. This includes sending course materials, assignment feedback, and educational resources.

Communication and Support

Your contact information allows us to respond to inquiries, provide customer support, send important service updates, and share relevant educational content that aligns with your interests in financial markets and analysis techniques.

Service Improvement and Analytics

We analyze usage patterns and feedback to enhance our educational programs, develop new course content, and ensure our platform meets the evolving needs of our users interested in financial analysis and market understanding.

Legal Basis for Processing (Argentina Compliance)

In accordance with Argentina's Personal Data Protection Law (Ley 25.326) and related regulations, we process your personal data based on the following legal foundations:

We ensure that any cross-border data transfers comply with international adequacy requirements and implement appropriate safeguards to protect your information.

Data Sharing and Third Parties

We maintain strict control over your personal information and only share data when necessary for service delivery or as required by law. We do not sell your personal data to third parties for their marketing purposes.

Service Providers

We work with trusted service providers who assist us in delivering our educational services, including payment processors, email service providers, and technical infrastructure providers. These partners are contractually bound to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose your information when required by Argentine law, court orders, or to protect the rights, property, or safety of LumixMesh, our users, or others. Any such disclosure will be limited to what is legally necessary.

Your Privacy Rights

Under Argentine privacy law, you have significant rights regarding your personal data. We're committed to honoring these rights and providing clear procedures for exercising them.

How to Exercise Your Rights

To exercise any of these rights, please contact our privacy team using the information provided below. We will respond to your request within the timeframe required by applicable law, typically within 30 days. You may be required to verify your identity before we process your request.

Data Security and Protection

We implement comprehensive security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and organizational measures designed to ensure appropriate protection.

Technical Safeguards

Organizational Measures

Our team receives regular privacy and security training, and we maintain strict data handling policies. Access to personal data is limited to employees who need it for their job functions, and all staff are bound by confidentiality obligations.

Data Retention and Deletion

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Our retention periods vary based on the type of information and how it's used.

Account Information

Active account data is retained while your account remains active and for up to 3 years after account closure, unless you request earlier deletion. This allows us to reactivate your account if you return and helps us comply with legal obligations.

Educational Records

Course completion records and certificates may be retained longer to verify your educational achievements and for institutional record-keeping purposes. You can request specific retention periods when you enroll in our programs.

Marketing Data

Marketing contact information is retained until you unsubscribe or withdraw consent, after which it's deleted within 30 days unless retention is required for legal compliance.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. We use different types of cookies for various purposes, and you have control over how they're used.

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled. They enable basic features like page navigation, access to secure areas, and remember your login status.

Analytics and Performance

We use analytics cookies to understand how visitors interact with our website, which pages are most popular, and how we can improve user experience. This data is aggregated and does not identify individual users.

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie management tool. However, disabling certain cookies may affect website functionality and your user experience.

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from children under 16 years of age. If you are under 16, please do not provide any personal information through our website or services.

If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly. Parents or guardians who believe their child has provided personal information to us should contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through prominent notice on our website or by email if you have an account with us.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. The effective date at the top of this policy indicates when it was last updated.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of such changes. If you disagree with any modifications, please discontinue using our services and contact us to discuss your concerns.